Frequently Asked Questions

Authenticity
Shipping & Packing
Payments & Returns

Which payment methods are accepted?

We accept PayPal via the Verso website and Bank Transfer where requested. We will shortly be accepting major debit and credit cards.

What is your returns policy?

If you are unhappy with your artwork, you have the right to return within 7 days from receipt of the work. Please contact us within 24 hours of receiving the artwork to be eligible. Any product that is returned must be in the same condition and packing it was delivered in. Shipping charges are the responsibility of the customer. Obtaining proof of postage and adequate insurance is recommended. Verso is not responsible for any damage or loss in transit. Postage will be refunded only if goods are faulty or an error has been made on our part. International refunds will be made in GBP. We are not responsible for currency fluctuations or bank charges.

Damaged artwork

All our artwork is shipped in pristine condition. In the unlikely event that a piece is damaged in transit, you will be eligible for a replacement or a refund if a replacement is not available. Artwork and packing is photographed prior to being dispatched as proof of condition and to avoid dispute.

What does POA stand for?

POA stands for Price on Application. We use POA for price sensitive artworks or artworks that are not available to buy online. Please enquire for price and availability.

Art Advisory & After Care
Verso Services
Glossary